Privacy Policy | Future41

1. Who We Are

Future41 ("we", "us", "our") is an AI-powered marketing and automation company. We provide digital marketing services including SEO, PPC advertising, lead generation, and messaging automation for local businesses.

Registered offices:

📍 Kabirwala, Khanewal, Punjab, Pakistan

Contact: hello@future41.com

2. Information We Collect

We collect information you provide directly to us, including:

Name, email address, and phone number when you fill out a contact or lead form on our website or through our social media lead ads (for example, Meta/Facebook or Instagram lead forms)
Business name, website URL, and marketing goals when you request a consultation
Payment information when you engage our services (processed securely by third-party processors)
Communications you send us via email or chat

We also collect information automatically, including:

IP address, browser type, and device information
Pages visited, time on site, and referral URLs via Google Analytics 4
Cookie data for session management and ad targeting

3. How We Use Your Information

To respond to inquiries and deliver requested services
To contact you by phone call, email, and SMS/text message about your inquiry, audit, estimate, appointment, and related services
To send marketing communications (you may opt out at any time)
To improve our website and services through analytics
To comply with legal obligations
To prevent fraud and protect the security of our platform

4. Cookies & Tracking

We use cookies and similar tracking technologies including Google Analytics, Google Tag Manager, and Meta Pixel. These help us understand website traffic, measure ad performance, and personalise content.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Third-Party Sharing

We do not sell your personal data. We may share it with:

Service providers (CRM, email platforms, payment processors) under data processing agreements
Advertising platforms (Google Ads, Meta) to run campaigns on your behalf
Law enforcement when required by applicable law

6. Messaging & Text Communications (SMS, Facebook Messenger, Instagram, WhatsApp)

When you submit your phone number through a form on our website or through our social media lead ads (such as Meta/Facebook or Instagram lead forms), you may opt in to receive SMS text messages and phone calls from Future41 related to your inquiry, audit, estimate, appointment reminders, and customer care.

We also respond to messages you send us on messaging platforms including Facebook Messenger, Instagram Direct, and WhatsApp. We only message people on these platforms who have first contacted us (for example, by messaging our Facebook Page, replying to a lead ad, or starting a WhatsApp chat) or who have otherwise opted in. When you contact us on these platforms, we may receive your platform-scoped identifier (such as a Facebook Page-Scoped ID or PSID) and your public profile name so we can reply to you and provide the information or booking you requested. We use this information only to respond to and help with your inquiry.

No third-party sharing of messaging consent: Your mobile phone number, messaging identifiers, and opt-in consent will never be sold, rented, or shared with any third parties or affiliates for their marketing or promotional purposes.
Message frequency: Message frequency varies based on your interaction with us.
Rates: Message and data rates may apply.
Opt out: Reply STOP in SMS, or reply STOP / "unsubscribe" in any Messenger, Instagram, or WhatsApp conversation, to stop receiving messages at any time. Reply HELP for assistance, or contact us at hello@future41.com.
Opting out of one channel does not remove you from other communications you have separately agreed to.
Platform compliance: Our use of data received through Meta Platforms (Facebook, Instagram, WhatsApp) complies with the Meta Platform Terms and Developer Policies. You can request deletion of your messaging data at any time via our Data Deletion page.

7. Data Retention

We retain personal data for as long as necessary to provide our services or as required by law. Lead and contact data is retained for up to 3 years unless you request deletion sooner.

8. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Object to or restrict processing
Data portability
Withdraw consent at any time
Lodge a complaint with your local data protection authority

To exercise any right, please visit our Data Deletion page or email hello@future41.com.

9. Security

We implement industry-standard security measures including HTTPS encryption, access controls, and regular security reviews. No transmission over the internet is 100% secure, however we take reasonable precautions.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe we have, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or requests:

📧 hello@future41.com
📍 Kabirwala, Khanewal, Punjab, Pakistan